Operator Role Capabilities

The capability to perform certain ARCO features are assigned to specific Operator Roles. Users are assigned roles, and through those role assignments, acquire the capabilities to perform ARCO functions.

Available Capabilities are:

Action

Action – Basic alarm management commands.
Note – Manage notes.
Alarm – Manage alarm notifications.
Alarm Kind – Allows the role to add, edit or delete Alarm Kind

Configuration

Schedule – Allows the role to add, edit or delete schedules.
Calendar – Allows the role to add, edit or delete calendars.
Profile – Allows the role to add, edit or delete Site profiles.
Site – Allows the role to add, edit or delete a site
Service Item – Allows the role to add, edit or delete External services.
Rule – Allows the role to add, edit or delete Logic control rules.
Day Type – Allows the role to add, edit or delete Schedule day type.
References – Allows the role to add, edit or delete
Dashboard – Allows the role to add, delete or modify the Dashboard layout.

Docker

Container – Allows the role to add, edit or delete Docker containers.
Node – Allows the role to add, edit or delete Docker nodes.

Reports

Reports – Allows the role to add, edit or delete Reports.

Schemas

Manifest – Available by default.

Users

Access Role – Allows the role to add, edit or delete Access type roles.
Operator Role – Allows the role to add, edit or delete Operator type roles.
User – Allows the role to add, edit or delete users.
Organisation Structure – Allows the role to add, edit or delete organisations
Credential – Allows the role to add, edit or delete credentials.

Permission Levels are turned OFF by default when creating new Roles. This encourages full awareness to the Administrators when giving access rights.

Permission Level

ARCO enables you to finely control what users can do in their roles through three Permission Levels.

Full Access – Enables to Role to create, edit or delete information in the module.
Action – Enables the Role to view the data and perform a task or minor changes to the module.
Read Only – Enables the Role to view the data in the module.

Each Permission Level has toggle switches that can be set to an ON or OFF state.

The switch is toggled OFF

If all toggle switches are Off the access right is deactivated for the Role.

Access Role Types

March 1, 2022/in Role Management Access Role, Role Management, Roles, User Module /by Steve Barton

The capability to access certain system locations are assigned to specific Access Roles. Users are assigned roles, and through those role assignments, acquire the permissions to access Sites, Areas or Doors.

Engineer – Enables full control of the S1000 Controller setup configuration.

Custom 1 – Enables limited access to specific rooms or areas.

Custom 2 – Enables limited access to specific rooms or areas.

Executive – Enables full control of the system areas and door access. Normal Users also have a limited ability to configure Custom Users and change their own PIN.

Access Roles generally gain access through card or keypad readers.

Please refer to the Alarm Reader Operations Manual (UM207) for further details.

Role Types

February 28, 2022/in Role Management Role Management, Roles, User Module /by Steve Barton

ARCO enables you to add Access Roles, Operator Roles or Callout Roles based on the user’s function in your organisation.

Access Role: Roles that access the physical locations on site. They can be Door and Area permissions.

Operator Role: Roles that manage and maintain ARCO Platform. They can be assigned role capabilities.

Callout Role: Role that is a point of contact for specific tasks or events.

Users can have multiple Roles.

Assign User Role

February 23, 2022/in User Management Roles, User Module /by Steve Barton

ARCO enables you to manage a User’s Role within their profile.

Basic Role Window

Click the Add Role button to open a pop-up of all available Roles.

You can add any number of roles to the user. A search box is available to find the roles you wish to add.

Advance Role Window

Click the Advanced tab to set the Validity Dates of the role.

Add User Credentials

ARCO enables you to grant User access to Sites, Areas or Doors by assigning credentials.

Click the Add Credential button to open the Select Credential dialogue box.

Select a Credential Profile from the available list.

Click Next.

Create the Credential Proceeding details based on the selected Credential Profile.

Click Next.

Note: Required information will vary depending on the selected Credential Profile. Please refer to Credential Types for more details.

Verify the Credential Details from the preview.

Click Complete.

The Credential is now assigned to the User.

Menu Navigation

February 17, 2022/in ARCO Navigation Account Settings, Navigation, Roles, UI, User Profile /by Steve Barton

Understanding the user interface can help you navigate ARCO successfully and allows you to become familiar with the application.

Navigation Panel – List of all ARCO modules available based on your role access rights.
Click the toggle between icon view and text view.
They may include:
-> Dashboard – Displays an overview of the entire system. The information displayed is completely configurable
-> Users – Module where you can view and manage all users in your organisation.
-> Hardware – Module where you can view and manage all hardware connected to the system.
-> Alarms – Module where you can control security/access alarm, telemetry and other activities of the monitored locations.
-> Locations – Module where you can define an area that a user and asset through the Location Service.
-> Reports – Module where you can output, export and process specific information about your system
-> Schedules – Module where you can manage schedules, calendars and holidays
-> System – Module where you can manage the functions and display of the ARCO Platform
Section Tab – Links to different sections for each module
Alarm Notification – Lists the number of alarms currently triggered in the system
Current Role – Displays the active Role influencing the current interface.
Click the arrow to show User Options available.
Current Module – Displays the name of the current module. Each module will have its own specific functions described within this document.

User Options

ARCO enables you to manage personal settings with the User Options drop-down panel.

Current Role – Displays the currently active Role.
Available Roles – Displays the roles available to switch.
Language Select – Displays the languages available to switch.
Help – Link to this document.
Log out – allows you to log out or exit the system.
My Settings – View or configure current user account settings

Switch Role

ARCO enables you to switch roles at any time from the User Options.

Click on the User Options drop-down menu.

Click on the available Role you want to switch to.

ARCO will reload the page according to the selected role’s specifications.

You may ONLY switch between Operator Roles. Please refer to the Role Management section for more details.

Learn More

Account Settings

ARCO enables you to configure your user account if you have the proper Role Access.

Click on the User Options drop-down menu.

Click on the My Profile link.

You will now be taken to the Edit User page. Please refer to the User Management section for complete details.

If you don’t have proper Role Access, the Account Settings page will be READ ONLY.

Operator Role Capabilities

Action

Configuration

Docker

Reports

Schemas

Users

Permission Level

Access Role Types

Role Types

Assign User Role

Basic Role Window

Advance Role Window

Add User Credentials

Menu Navigation

User Options

Switch Role

Account Settings

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Action

Configuration

Docker

Reports

Schemas

Users

Permission Level

Basic Role Window

Advance Role Window

Add User Credentials

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2

3

4

5

User Options

Switch Role

1

2

3

Account Settings

1

2

3

PRODUCTS

SOLUTIONS

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